June 5, 2026
JAKARTA – Ride-hailing service provider Grab Indonesia has dismissed rumors circulating online that it is considering leaving Indonesia following the government’s decision to cap commissions charged on app-connected on-demand motorcycle drivers, reaffirming its long-term commitment to Southeast Asia’s largest economy.
In a statement on Wednesday, Grab Indonesia CEO Neneng Goenadi stressed that reports suggesting the company was preparing to exit the country were unfounded.
“Grab affirms that rumors regarding plans to leave Indonesia are not true,” Neneng said.
She added that the company remained committed to supporting Indonesia’s digital economy and would continue aligning its business operations with government policies aimed at fostering inclusive and sustainable growth.
“Indonesia is an important ecosystem for Grab. We have been present in Indonesia for more than 10 years and remain committed to growing alongside the communities we serve,” she said.
Neneng noted that Grab currently accounted for around half of Indonesia’s ride-hailing and online delivery industry and has helped create an estimated 4.6 million economic opportunities through the digitalization of micro, small and medium enterprises (MSMEs).
The company has also allocated more than Rp 100 billion (US$6.1 million) through its “Grab untuk Indonesia” program to support driver-partners, she added.
“For Grab, Indonesia is not merely an ecosystem, it is a home where we have grown together with the Indonesian people,” she said.
The rumors emerged after the government issued Presidential Regulation (Perpres) No. 27/2026, capping commissions collected by ride-hailing platforms from ojol (online motorcycle transportation) drivers at 8 percent, down from around 20 percent previously.
The policy, announced by President Prabowo Subianto in early May, sparked concerns among investors and industry players about its potential impact on profitability in Indonesia, Grab’s largest market.
Reports subsequently suggested the company was assessing the financial implications of the measure and considering adjustments to its pricing structure.
Grab chief financial officer Peter Oey previously said the new rules would require changes to the company’s operating model, adding that the firm would need to recalibrate its business approach in Indonesia, particularly for two-wheel transportation services.
“We have enough levers in the business to be able to offset and cushion this,” Oey said in early May as quoted by The Business Times.
“But it does mean that for Indonesia, the fare structure and the business model for two-wheelers probably needs to be recalibrated. Definitely, this is not a small change,” he added.
Oey noted, however, that the regulation was expected to apply only to motorcycle-based ride-hailing services rather than car-hailing operations, which could limit its overall financial impact.
Founded in 2012, Grab has grown into one of Southeast Asia’s largest technology companies, operating across mobility, food delivery and digital financial services.
The Singapore-headquartered company serves more than 800 cities in eight Southeast Asian countries, including Indonesia, Malaysia, Singapore, Thailand, Vietnam and the Philippines.